1. Information We Collect

We collect the following types of information when you use our services:

Personal Information

This includes your name, phone number, email address, and billing details that you provide when scheduling a cleaning service or contacting us.

Payment Information

We collect payment details when you book or purchase services (e.g., credit/debit card information). This information is processed securely by our third-party payment processor.

Service Details

Information related to the type of cleaning services you request, including location, special instructions, and any preferences or requirements for your cleaning.

Usage Data

We may collect information about how you interact with our website, including IP addresses, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage cleaning services, including scheduling, invoicing, and follow-ups.
  
• Process payments securely and handle billing inquiries.
  
• Send important communications about your service or changes to our policies.
  
• Respond to customer inquiries or requests and provide support.
  
• Send promotional offers, newsletters, or updates if you have opted into receiving them.
  

3. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or destruction. Our website uses encryption technologies to protect sensitive data during transmission.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, software providers, or contractors who perform cleaning services on our behalf. These third parties are required to keep your information confidential.

We may also disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website to enhance your experience and analyze how our website is used. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser settings.

6. Your Rights

You have the right to:

• Access and update the personal information we hold about you.
  
• Request the deletion of your personal information, subject to any legal or contractual obligations.
  
• Opt out of receiving marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
  

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Crystal Clear Cleaning Services
[Your Address]
[Phone Number]
[Email Address]